RENTAL PROPERTY MAINTENANCE SERVICE
FAQ - Do I have an emergency situation?
NON-EMERGENCY MAINTENANCE
REQUEST
MAINTENANCE
REQUEST FORM
For a Non-Emergency Maintenance Request, please click on the
Request Form link
above so that we can schedule repairs to be completed as soon as
possible. After we have received your request for maintenance, one
of our property managers will call you within two business days to
schedule repairs.
EMERGENCY MAINTENANCE
REQUEST
For an
Emergency Maintenance Request during
normal business hours:
Monday -Friday, 9:00am - 5:00pm,
call: 704-719-6239
Please note that we
are closed on weekends and holidays.
Holidays that fall on a weekday are not considered normal business
hours.
For
an
AFTER-HOURS EMERGENCY REQUEST:
Please call: 800-507-6097
Please read
the following to help you determine
if you have a true emergency situation.
-
Fire at the home –
First call 911!
-
Flood at the home
-
No heat in the winter when
temperature is below 50 degrees
-
No air conditioning when
temperature is above 80 degrees
-
No water (first make
certain the water was not turned off by the city or disconnected)
-
No electricity at ALL
(first make certain the breakers have not tripped and then call your
power company to make sure service has not been disconnected or that
there is not an area power failure)
-
Broken water line (shut
off water at the main water valve)
-
If you detect a gas smell
– leave the home immediately, use a phone that is not
located on the property and call your gas company.
-
Commode not working in the home
when there is only ONE Commode
-
Anything that will cause damage
if left unattended until the following business day
BILL GUTERES, JR.
Broker/Realtor®,
ABR, CRS, CSP, GRI, SRES, e-PRO
704-752-7873 (office)
▪ 704-719-6239 (direct) ▪
Email
